Privacy Policy & Terms of Service

IMPORTANT — READ THIS AGREEMENT CAREFULLY: Your use of the ortrax.com website and services (the "Services") is conditioned upon your acceptance of, and compliance with, these terms. As used herein, "you," "your," and "user" means the person, including the company or organization the person represents, that registers on this website, and "we," "our," "us," "OR TRAX" refers to OR TRAX, LLC.

1. Acceptance of Terms

OR TRAX makes available for your use on this web site (the "Site") information content (the "Information") and various services, including but not limited to the OR TRAX vendor registration portal, vendor proof of credentialing management dashboard, and vendor document repository (the "Services"), subject to the terms and conditions set forth in this document (the "Terms of Use"). By accessing this Site, you agree to the Terms of Use. OR TRAX shall have the right, in its sole discretion and with reasonable notice posted on the Site and/or sent to your email address provided in the Services, to revise, update, or otherwise modify the Terms of Use and Services, temporarily or permanently. Your continued use of the Services will constitute your acceptance of, and agreement to, such changes.

2. Services Provided

OR TRAX, indirectly through an unaffiliated Internet service provider and a mobile and/or web application, shall provide you with electronic access, through your computer or any other electronic device (collectively "Computer"), to the Information and Services provided on the Site. The subscription will auto renew annually unless you notify us in advance of your desire to not renew.

3. User Codes

As part of your registration process, you may be asked to select a user name ("Name") and/or password ("Password") (the Name and Password are hereafter referred to as "User Codes"). The User Codes are for your personal use only. You are responsible for maintaining the confidentiality of the User Codes, and you agree not to provide them to any third party. You are responsible for all statements made and acts or omissions that occur while your User Codes are being used except if caused by OR TRAX's negligence. You agree to notify OR TRAX immediately, by email to support@ortrax.com, in the event of loss or theft of your User Codes.

4. Privacy

The user's right to privacy is of paramount importance to OR TRAX. Proprietary and confidential information provided by the user will not be shared with any third party other than your employer or otherwise designated by you or your employer via the user access designation functionality.

With information you provide including but not limited to full name, month and day of birth, city and state of residence, OR TRAX will ensure you are not excluded from participation in any federal healthcare program including but not limited to the Office of the Inspector General's List of Excluded Individuals and Entities, Office of Foreign Asset Controls' Specially Designated Nationals List, General Services Administration's Excluded Parties List System, State level Office of Inspector General lists and the National Sex Offender Registry. The information is used solely for compliance and risk mitigation purposes.

OR TRAX uses multiple ways to communicate with our users including texting, phone calls and email. By providing your phone number you agree to allow OR TRAX to send SMS messages or to call you. By providing your email address you agree to allow OR TRAX to send email messages. To Opt-Out, you may notify us in writing.

OR TRAX will not share your contact information for the purpose of communication with any third party without your consent. OR TRAX will not send solicitations or other marketing communications other than to announce additional facilities being brought online.

5. Reservation of Rights and Ownership

The Services are licensed, not sold. OR TRAX reserves all rights not expressly granted to you in this Agreement. The Services are protected by copyright, trade secret and other intellectual property rights. OR TRAX owns all right, title and interest in and to the Services and all intellectual property rights therein.

6. Copyright and Trademark Notice

All content provided by OR TRAX on the Site is copyrighted material. OR TRAX and its logos are trademarks of OR TRAX, all rights reserved. You may not copy, reproduce, transmit, sell, display, distribute, publish, broadcast, circulate, modify, disseminate, or commercially exploit such marks without prior written consent.

7. Links

The Site contains links to other websites and sources of information that are not under the control of OR TRAX. OR TRAX makes no representations whatsoever about any Third Party Site. When you access a Third Party Site, you do so at your own risk.

8. Prohibited Communications

You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic or other material that would violate any law.

9. Warranties and Limitation of Liability

Except as expressly set forth in this agreement, all Information and Services on this Site are provided "as is" without any warranty of any kind and OR TRAX hereby expressly disclaims all express and implied warranties. OR TRAX's liability to you will not exceed one million dollars. This insurance coverage shall be maintained by OR TRAX during the period in which this Agreement is in effect with the user.

10. Your Representations and Warranties

You hereby represent and warrant that you are of the age of majority and that all Information provided by you during the registration process is, to your knowledge, true, correct, complete and accurate.

11. Confidentiality

Customers and other authorized users who access your Information through our Services shall agree to confidentiality and other terms and conditions of use in a separate written agreement.

12. Governing Law and Jurisdiction

All matters relating to your access to, or use of, this Site shall be governed by the laws of the State of Georgia, without regard to conflicts of laws principles thereof. You and OR TRAX submit to the exclusive personal jurisdiction and venue of the State Court of Pinellas County, Florida and the United States District Court for the Central Coast of Florida.

13. Termination

If you breach any of the material Terms of Use, your authorization to use this Site terminates upon notice. Either party may terminate this Agreement with thirty (30) days notice to the other.

14. Assignment

Both parties may assign the Terms of Use or any of its rights or obligations hereunder and agrees to give reasonable notice of such assignment.

15. Entire Agreement; Severability

The Terms of Use represent the complete and exclusive statement of the agreement and understanding between you and OR TRAX regarding your rights to access and use the Services and Information on the Site.

16. Waiver

OR TRAX's failure to insist at any time upon strict compliance with any provision of the Terms of Use shall at no time operate as a waiver of such power or right.

BY USING THE SITE OR THE SERVICES, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS SET FORTH ABOVE.